Volkswagen AG uses various cookies on its websites. Cookies are small files containing configuration information that are stored on your device. Cookies can basically be divided into three categories.

1. For the functionality of the website, so-called Functionality cookies are essential. The processing of functional cookies is necessary to enable you to visit the website (cf. Art. 6 (1) (b) GDPR).

2. To increase the convenience of a website visit, so-called Convenience cookies, e.g. Save your language preferences. The legal basis for the convenience cookies is a legitimate interest (Art. 6 para. 1 lit. f GDPR). The legitimate interest lies in providing a certain comfort during your visits to the website. You can object to data processing at any time with effect for the future. Further information can be found in the privacy policy.

3. In order to create a pseudonymised user profile, so-called Tracking cookies are used. Tracking cookies are only set if the website visitor has given their consent (Art. 6 (1) (a) GDPR). Consent is given via the so-called cookie banner, which must be actively clicked. Further information on the tracking tools used and how you can revoke your consent can be found in the privacy policy.

Different types of cookies are used within the categories described. Below are the most common types of cookies explained for your understanding:

1. Session cookies
While you are active on a website, a session cookie is temporarily stored in your computer’s memory, in which a session identifier is stored, for example, to prevent you from having to log in again every time you change pages. Session cookies are deleted when you log out or expire once your session has automatically expired.

2. Persistent or protocol cookies
A persistent or log cookie stores a file on your computer for the period of time specified in the expiration date. These cookies allow websites to remember your information and preferences the next time you visit. This leads to faster and more convenient access, as you do not have to change your language setting for our portal again, for example. Once the expiry date has passed, the cookie is automatically deleted when you visit the website that generated it.

3. Third-party cookies
Third-party cookies come from providers other than the operator of the website. For example, they can be used to collect information for advertising, custom content, and web statistics.